Prevenir é melhor do que remediar

a prevenção de conflitos como acesso à justiça

Abstract

The article addresses conflict prevention as an essential part of the broader concept of access to justice, proposing a proactive view of the legal system. The authors argue that preventing disputes is as important as resolving them, and that the role of the State and institutions is to promote clear information about rights, encourage dialogue, and create preventive management mechanisms. They analyze organizational practices, such as ombudsmen, dispute boards, and intelligence centers, which identify structural causes of disputes and prevent their recurrence. They also highlight the role of consensual means — conciliation and mediation — as transformative instruments capable of generating learning and reducing future litigation. They conclude that preventing conflicts strengthens citizenship, improves judicial efficiency, and ensures access to a fair legal order.